Agency plan: client accounts, client logins and white label

Clients

The regular plan is for your own business. To run promotions for clients, you need the Agency plan: it includes the right to use SureFire Deadlines for client work, a separate account for each client, and client logins. On Monthly or Annual you can move to it from Billing → Working with clients? (Stripe adds the difference for the rest of your billing period to your next invoice). If you paid once, ask in the Founders Lab.

Add a client: open Clients in the top menu, type the client's name and click Add client. You go straight into their new account. Everything you create there (campaigns, timer designs, leads, stats, social connections) belongs to that client and never mixes with yours or another client's.
Switch: use the menu at the top (your clients are listed under "Clients"), or Open on the Clients page. The bar under the menu shows which client you're in; Back to my agency returns you to your own account.
Client logins: on the Clients page, open "Give … a login" and invite the client by email as View only (they see their stats and codes, nothing else) or Can edit. They only ever see that one client account, never your other clients, your agency account or your billing. Remove their access any time.
Limits: your plan says how many client accounts you can have (one-time buyers can have a lower number). Each client gets the plan's campaign limit.
Delete a client: type the client's name to confirm. This deletes their campaigns too, and their timers stop working.
Your AI: Dash and Write with AI work inside whichever client you've opened. The AI connector (Claude, ChatGPT) works on your own agency account.
More clients: the Agency plan includes 25 client accounts. On the Clients page, Need more clients? adds 25 more, billed the same way as your plan: $27/month, $197/year, or $297 one-time. Monthly and annual packs can be removed again (credit goes to your next invoice) once you have few enough clients.

If you leave the Agency plan, your client accounts are kept but can't create or change campaigns until you're back on it.

White label

On the Clients page, fill in White label: your brand: your brand name, logo (PNG, JPG or WebP), main color and the support email or page your clients should use. From then on, your clients and anyone you invite to a client account see your brand, not ours:

Their login page: give clients your clients' login link (shown on the Clients page; it's also in their invitation email). It opens a login page with your logo and color.
Their account: your logo and color, a Help link to your support, and an AI assistant that talks about your brand. They don't see our Founders Lab, AI connector, team, billing or sales pages.
Emails we send them (invitations, password resets): your name, logo and sign-off.
Countdown pages their buyers see: no mention of us.

You still see the standard app when you work in a client account, so you always know where you are. To check what clients see, open your login link in a private window. Clear the brand name to turn white label off.

Your own web address: in Your own web address on the Clients page, enter something like app.youragency.com and save. Then add the DNS record shown there (a CNAME pointing to surefiredeadlines.com; on Cloudflare set it to "DNS only"). We check every few minutes and set up the secure https address automatically; the status changes to Live. From then on your clients log in at https://app.youragency.com/login, and every timer, link and code you copy for a client uses that address. Codes you pasted before keep working. You keep managing everything at surefiredeadlines.com. If it says it couldn't be set up, check the DNS record and click Try again.

Agency Kit: under Playbooks → Agency Kit (Agency members only): packages and suggested prices, sales page copy, a one-page proposal, pitch emails, an onboarding checklist and a monthly report template.

Need help? Ask Dash, the AI coach in the bottom corner of every page in the app. Still stuck? Click the help button on this page to send us your question. To report a bug or suggest an idea, use Founders Lab in the app's top menu.